Hello @clausfreckmann, thank you for your post and a warm welcome to the Spiceworks Community. See below the feedback from the consultant:
- Hp 2013 Ultra Slim Docking Station Driver
- Hp 2013 Ultraslim Dock Firmware
- Hp 2013 Ultra Slim Driver
- Hp 2013 Ultraslim Docking Station Drivers Download
- Hp Slim Dock
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HP EliteBook 850 G4 Notebook PC - Software and Driver Downloads
'The picture is distorted' is a very vague description; having more specific details will help in troubleshooting the issue.
- Hello All, Several 100+ HP laptops Elitebook 840 G6 laptops were deployed, some are using the HP 2013 UltraSlim Docking Station D9Y32AA. The docking station is not charging the laptop while in use and will not support dual monitor use. I connect a LG UltraGear 38 IPS 38GL950G monitor to it and wi.
- HP 2013 D9Y32AA UltraSlim Docking Station with 65W Adapter D9Y32AA#ABA (Renewed) 4.5 out of 5 stars 679. Por lo cual no he tenido problemas de drivers con la docking station en si incluso usando GNU/Linux. Tiene un acabado tipo soft-touch muy agradable al tacto, el boton de encendido es muy reactivo y el proceso de docking en si es.
Hp 2013 Ultra Slim Docking Station Driver
Specify please product number for both notebook and docking station.
Generally docking station issues can be easily resolved by updating BIOS (HP Notebook System BIOS Update, 01.08 Rev.A, Oct 20, 2017), firmware of the docking station and its components and by installing all drivers. Fresh installation of Windows or using only Windows update is not enough as this leaves computer only with generic drivers, which are not supporting advanced hardware functions necessary for proper operation of the system.
Other group of issues related to docking stations is caused by use of incorrect cables and inadequate power adapters.
'HP has released a newer driver for 8.1.' A review of the HP driver download site shows that the driver is also available for Windows 8. The firmware is entitled 'HP 2013 Ultraslim Docking Station DisplayPort Hub Firmware' and is described as: 'This package contains the EEPROM firmware required to enable the DisplayPort hub used on the HP 2013 Ultraslim docking station. This package is provided for supported notebook models running a supported operating system.'
Also very often the proper screen resolution and refresh rate is not set. It is also necessary to address DPI Scaling (Set Custom Text Size DPI, text scaling) issues in Windows 10.
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Potential issues arising with HP G3 laptops in their Ultraslim docking stations.
Users experiencing the following issues should raise a warranty ticket with HP by phoning 0800 9177241 and quoting the pin 80098.
- When or of off the docking station, the laptop doesn’t resume from hibernation (shows a black screen) and user needs to power off manually.
- Laptop fails to recognise USB devices, both on and off HP Ultraslim docking station, and during laptop use or after hibernation.
Issues with docking station with external monitors
Hp 2013 Ultraslim Dock Firmware
Additionally, if users have an 2013 version of the Ultraslim docking station with external monitors and experience any of the issues listed below, before raising a ticket for these, they or their IT support staff should try to apply the following firmware:
Hp 2013 Ultra Slim Driver
To check the version of the Ultraslim docking station, check the following link from HP:
If, after applying this firmware, the issues persist, or they are using a different connection method to the monitors and experience any of the following problems, they should please raise a ticket:
Hp 2013 Ultraslim Docking Station Drivers Download
- Flickering monitors when running from the docking station.
- Monitors go blank for a number of seconds when running from the docking station.
- On some docking stations with dual monitors, some of the graphics options for primary display and screen resolution are disabled.